Yes! Our new Sentinel Bike Travel Case is designed to allow for the safe and simple transportation of modern bikes - some of which can be very difficult to disassemble or pack into other cases. This case should allow you the room to leave your handlebars and fork installed and in-line, and on many bikes you can leave your seatpost in place as well. For specific fit and compatibility questions, reach out to us directly at info@orucase.com!

The B2-R travel case is able to accommodate a wide range of road and gravel bikes when handlebar and fork removal are easily achievable. This case can typically fit bikes up to 58cm / Large sizes without issue. The B2-MTB case can accommodate road and gravel bikes with the fork installed, on frames with a wheelbase of less than 39 inches.

If you are looking for a case that allows you to travel with your road or gravel frame assembled, then the Sentinel will be the best fit for your needs. For specific fit questions, send us an email using the contact page on our website.

Our B2-MTB case is able to accommodate a very wide range of sizes and styles of mountain bikes, from cross-country hardtails to full-suspension downhill bikes and everything in between. For specific fit questions, send your bike info to us via email using the contact page on our website and we would be happy to confirm!

Transporting your E-bike battery on an airplane will require special consideration. We recommend reaching out to your individual airline to confirm their policies around flying with this type of battery.

As for traveling with an E-Bike in an Orucase - we have many customers who do so without issue! For E-bikes that feature a road / gravel bike geometry, the Sentinel Bike Travel Case would be our recommendation. For E-MTBs, with proper disassembly the B2-MTB case should accommodate your bike without issue.

While our bike travel cases are designed primarily around transporting road, gravel, or mountain bikes, we do have customers using our various models of bike case to fly with triathlon bikes. Special considerations may need to be made regarding the unique triathlon / time-trial handlebars, but the packing process is otherwise similar to other styles of bike.

For ease of packing and maximum protection, our Sentinel Travel Case would be our recommended product for triathlon bikes.

Fear not! While our bike travel cases are designed primarily around transporting road, gravel, and mountain bikes, we have customers using these protective cases to travel with all sorts of different bikes. From BMX bikes to fat bikes, fixed gears to cross-country touring rigs, we have seen it all. And yes, that includes unicycles!

Reach out to our team through the contact form on our website to verify whether our cases will work for your ride!

We ship worldwide from our warehouse in Reno, NV, USA. During checkout, you’ll see available international shipping options with prices and estimated delivery times. Please note that import duties and fees are not included and may be charged by your local customs office or delivery provider. If you have any questions about shipping or duties, don’t hesitate to reach out to us directly.

Sometimes packages are lost or delayed throughout the shipping process. Oftentimes, we are able to help resolve the shipment delays or track down updated information on the status of your order. Reach out to us at info@orucase.com with all relevant order/shipping information and we will do our best to help!

If you purchased through Amazon or a local retailer, returns and exchanges need to go through the seller. We’re happy to offer guidance if you have any questions along the way.

Our warranty policy covers manufacturer defects experienced under normal use. Since every situation is unique, we encourage you to contact our customer service team at info@orucase.com with details so we can review your case and determine the best solution.

Luggage policies for flying with your bike can vary greatly from airline to airline. We recommend checking out the Airline Guide section of our website or checking with your airline directly.

Transporting your E-bike battery on an airplane will require special consideration. We recommend reaching out to your individual airline to confirm their policies around flying with an e-bike, as some airlines will not allow you to fly with large batteries.

According to the US Department of Transportation, airlines are responsible for repairing or reimbursing a passenger for damaged baggage and/or its contents when the damage occurs while the bag is under the airline’s control during transportation. The statute of limitations is typically 2-3 weeks from the travel date that caused the damage, and some airlines have even stricter timelines for processing claims,so time is of the essence.

If your bike case has been damaged, you can contact us at info@orucase.com with a description and photos of the damage. We will generate a quote to repair your case or help supply you with a replacement. In a similar way, reach out to your local bike shop for bike specific repairs if applicable. These quotes can be provided to the airline when filing your claim.